Over the last few days, tweets have begun surfacing with reports of EA Access subscribers receiving a care package including a 2 TB hard drive. Not all early adopters have been so lucky, though.
Some Early Adopters Getting Hard Drives from EA Access
EA Access is EA’s subscription service for Xbox. Launched in 2014, it was followed in 2016 by PC alternative, Origin Access. For $5 (USD) a month, gamers gain access to a number of EA titles as well as a 10% discount on all EA content. New EA games often offer early access to EA Access members as well.
Reports of a care package being sent out to early subscribers have been rolling out on Twitter, but not all customers are satisfied by the results.
— Jordan Beach (@BeachHead34) March 31, 2017
Even Phil Spencer, Head of Xbox, was thrilled to see one of these packages arrive.
— Phil Spencer (@XboxP3) April 3, 2017
Thanks for being with EA Access from the start – there’s no one we’d rather have spent all those weekend-long binges and all-night gaming marathons with than you. We figured with the 40+ games in The Vault, you could use some extra hard drive space, plus a little extra something to get your whole crew on board.
Get ready to #PlayMore.
-The @EAAccess team
US Subscribers Only?
This is a fantastic gesture of goodwill from EA. Randomly rewarding the earliest supporters of EA Access does seem like a complete 180 in the behavior many gamers have come to suspect and expect from a behemoth such as EA. Maybe they do have a heart.
Unfortunately, since news of the free hard drives has been making its way around the internet, there are some unhappy customers sounding off.
— Nick Brown (@Nick_BBean) April 3, 2017
— Joe Wiederman (@jwiederman) April 3, 2017
— MrZoggha (@MrZoggha) April 4, 2017
These are just a few examples of Twitter users expressing frustration with EA Access for apparently picking and choosing who gets the care package. It’s possible that the deliveries have been staggered, or not everyone who should get one has gotten one yet… But to a large degree, concern is coming from EA Access subscribers outside of the Unites States.
Caring is Expensive
Overseas shipping prices can be quite expensive, so it’s understandable why EA might be avoiding the cost of sending these care packages to their European and UK subscribers. The desired effect of rewarding longtime supporters, however, is reversed by the fact that those selfsame proponents of EA Access who don’t live in the US seem to be getting stiffed.
Hopefully EA can figure out a way to reward its supporters outside of the US in a way that pleases them. After nearly 3 years of subscribing, day-one members must be running out of steam with the current lineup of games offered on EA Access. Of course, that 10% discount and the early access trials may be worth it to some.
Microsoft and Xbox recently announced a similar service to EA Access and Origin Access, called Xbox Game Pass – Click here for more info. Compared to EA Access ($5/month), it will offer a larger amount of games for a larger price ($10/month) and appears to be another great option for the digital-minded gamer. Additionally, someone with a brand new Xbox could easily fill up their catalog of games quickly with subscription services like Xbox Game Pass and EA Access.
What do you think about EA Access sending out these care packages to its day-one US subscribers? Should the company cough up the cash to reward those outside of the US? Do you think Xbox Game Pass will be a comparable service?
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